On behalf of Ruben and myself we want to thank you for taking the time to write the above review and for all of the additional feedback. Most importantly ,we thank you for the level of care you gave our home.
We appreciate any opportunity to do better and make every guest 100% satisfied with their experience with us. We have updated our check in and check out package to include detailed procedures for both so that directions are crystal clear. We have also included additional information on house rules, WIFI, etc. Your input was much appreciated and helpful.
We advertise that we have spectacular views which can only be seen from up on the hill. . . a very steep hill. We are on one of the higher floors of a small building (thus our spectacular view). We are a very spacious 2B 2.5B condo. We do not advertise that we are a beach house. The Bella Vista is one of the first complexes located at the beginning of Hermosa. It is a condominium with 2 buildings, 6 units each.
Hermosa is located within a short distance to any adventure our guests seek. We encourage future guests to take advantage of our management team and their partners )TICO tours to make the most of your stay.
You are absolutely correct. . .a car is key to being able to visit the surrounding areas & navigate up and down the hill. The view comes with a price, you have to drive up. We have had guests walk and down the hill but as there is no side walk, this is not safe. Also very difficult if you are carrying beach chairs etc. From our building the drive down the hill to the beach is less than 5 minutes.
The beauty of CR is every beach is different, each has it's own vibe. We love Hermosa as it's a quiet, beautiful beach to come home to. The people are wonderful and the vibe is nothing less than peacefully chill.
We would rather venture to the hustle and bustle and then come home to peace and quiet :) I agree though, COCO is great too!
Again, surely rent a car (as we recommend on the site & we further recommend in the information that is sent to guests who book), as you never want to stick to one beach no matter which one is your base.
CR is an incredible country. Again, we chose Hermosa as our home as it offers a base that is centered so that you can explore the volcano, hike, white water raft, zip line, horse back ride, etc.
We hope that future guests will read ALL of our reviews and trust that our condo will provide them with the perfect base for their getaway. Ruben and I are always available to answer any and all questions any potential guests may have regarding our area, what they can expect, and how to make the most of their stay. We hope to host you soon!
Michele and Ruben