The Maya - Trung Ha Building is a modern 10 floors high building, fully furnished, located in the heart of Hanoi. We have many travellers from around the world.
We also offer a wide range of tours such as Good Morning Hanoi, Street food tour...
The place is conveniently located within walking distance not only to local markets, convenient shops and restaurants but also to Hoan Kiem Lake, West lake or Truc Bach lake as well as Ho Chi Minh mausoleum.
Easy to access with office hours receptionist (available on call after hours) and 24 hours security guard who are friendly and always happy to provide help.
We are happy to meet and assist you with your stay in Hanoi. The building has an office hours receptionist (from 7am - 5pm) and 24 hours security guard who are friendly and always happy to provide help.
In additional, customer services call in case of emergency is also available after working hour.
We also offer a prepaid transportation arrangement for our guest. It'll be 18$ for pick up and 12$ for departure (from and to the airport).
Our #1 RULE is to treat our house as if it were your own house.
Although we don't like having so many rules, we do need to implement these additional rules in order to ensure everyone's comfort and safety.
NO SMOKING inside the building. Since this is a no-brainer, anyone caught smoking inside our property will simply be asked to leave without any refund.
MUST REGISTER regarding short and long-term tenants, as well as all over-night visitors of the tenants. This is the law but also a good rule to ensure everyone's safety. You need to give your passport, visa, resident card or Identification (ID) that are still legal valuable to the receptionists being on duty at the Maya Building. You should also remind your visitors to provide us the same information. In additional, you will be completely responsible for the actions of your guests as well as any damages that you caused, including being negligent, such as leaving the gate to our home unlocked.
NO PROSTITUTION shall be tolerated. Our guests are mostly travellers looking to learn more about the Vietnamese culture and we do not want to mix our guests with sex tourists exploiting Vietnamese women. Anyone who engages in prostitution of any form shall be reported to the local police authority and be asked to leave without any refund.
HAVE RESPECT for others. All of our rules above are simply to encourage our guests to share a mutual respect towards each other and together build a better, more social and more responsible community.
NOT-A-HOTEL. We are not listed on other accommodation platforms for a reason. We enjoy building a better community and providing awesome experiences for guests visiting Vietnam and we believe the Airbnb community aligns with our mission. So please do not treat our staff or our services like you would at a hotel. If you're looking for 24/7 room service, for example, we highly recommend that you book your accommodation at a hotel. Otherwise, we look forward to meeting you and providing you with something different, more responsible, more human, with quality and value where it counts, and hopefully better as a result.
Kindly remind that the apartment is operating at a high occupancy. Noise should be kept to a minimum at all times. Especially, that means noise from within a room must not be heard outside of that room between the quiet hours of 12 a.m. and 6 a.m.
We are sincerely apologize for any inconvenience it might cause and thank you for your kind understanding and cooperation. If you have any question feel free to contact us.
CONSEQUENCES for breaking these rules can result up to the offender(s) being asked to leave, nicely of course, in addition to compensation for losses or damages caused. We will have complete discretion on whether to provide a refund for the unused portion of the reservation. To date, we have not asked any guest to leave and we would prefer to keep it that way for a very long time.
เจ้าของที่พักรายนี้มี 12 ความคิดเห็นสำหรับที่พักอื่นดูรีวิวอื่น