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จำนวนผู้เข้าพักมากสุด 4 คน ไม่รวมทารก
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Loft aconchegante vista total para o mar! Vista para o Farol da Barra, Cristo e Novo Calçadão. Decorado, utensílios de cozinha, ar-condicionado.


ที่พัก
พักได้: 4
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ห้องนอน: สตูดิโอ
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สถานะที่พัก
พักขั้นต่ำ 2 คืน
ตั้งแต่วันที่ 06 กุมภาพันธ์ 2018 - 13 กุมภาพันธ์ 2018 จำนวนคืนขั้นต่ำคือ 8 คืน

3 ความคิดเห็น

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โพรไฟล์ผู้ใช้ Nicolas
พฤษภาคม 2017
The flat was is located at a great spot at Barra, with an incredible view on the ocean and the beach. The communication with the Reception was easy, even if some of the staff was a little bit unfriendly. Would come here again everytime. Only real critic is about the noise, a lot of days after 8 o' clock at the morning there was loud construction work going on, sometimes in the flats next to me. Because of this sleeping after 8 o' clock was not possible somedays.

โพรไฟล์ผู้ใช้ Ericka
กุมภาพันธ์ 2017
Wow what a horrible stay! Before I booked the apartment I emailed the host about the wifi because I needed to do some work while I was there. She replied that is was fine. It wasn't by any standards. Then the AC was broken. The toilet broke twice while there. The coffee maker didn't work. I had reached out to Airbnb to help remedy the situation because it was getting to be unbearable. This is when the host kept making the excuse, "it's Brasil." Wow! She told Airbnb she changed the router and tested the wifi for three hours which was a lie. She blamed the AC not working because of the salt from the ocean. Yes that may mean more upkeep is needed but that is what people in Salvador expect. That is why thousands and thousands of ACs work. After she cheaply tried to fix the AC and it didn't work, after the AC dripped water over some of my things, she told the AC technician to just stop working and not to bother. So I had not AC in the extremely hot weather for the time I was there. She told me to not contact her anymore and gave me another number if there was anymore problems. Her not being helpful wasn't the only problem. The staff at the building also were not very good. They would lie about people working on the wifi problem and were very unfriendly and not helpful dealing with things. Very unpleasant people. The view of the ocean may be great but I have stayed in five other Airbnb's in Salvador over the last year and a half and this one was horrible. I appreciate that problems can come up with an apartment and most of the time a solution is easily approached. This was not the case with this apartment. I am currently staying in an Airbnb two blocks away from this apartment and as should be expected the wifi works and so does the AC. Her excuses just show that not only was the apartment not worth it she is not a very good host.
โพรไฟล์ผู้ใช้ Aglae
คำตอบจาก Aglae:
Ericka, reconhecemos que houve intercorrências durante sua estadia, as quais cuidamos com prontidão e resolvemos todas, inclusive o ar-condicionado, o toilet, o chuveiro que você não sabia como utilizar. No entanto tivemos com você uma experiência muito ruim, pois seu comportamento irritadiço e agressivo ultrapassou nossa relação de hospedagem, atingindo também a staff do edifício, culminando na Notificação Extrajudicial enviada pela administração do condomínio para você, em decorrência de quebra de regras de convivência. Ou seja, você foi notificada por falta de conduta adequada no trato com os funcionários, sendo muito agressiva a ponto de o condomínio ter que tomar medidas formais. Além disto, recebemos queixas a seu respeito acerca de comportamento inadequado nas áreas comuns, chegando às vias de fato com seu companheiro. Enfim Ericka, sabemos que tivemos intercorrências, mas seu comportamento agressivo e extremamente impaciente gerou uma situação insustentável, e quando, com orientação do Air BNB identificamos este fato, oferecemos a você a saída do local com desconto nas diárias, oferta que você não aceitou, ficando até quase o final da estadia, e ai sim, propondo sair do imóvel com custo zero. Lamento por nós termos tido uma hóspede como você, que irresponsavelmente compromete nossa imagem frente ao AIR BNB, assim como no imóvel onde trabalhamos há mais de 20 anos com clientes fidelizados. Nunca, em nossa história, nenhum de nossos hóspedes recebeu notificação extrajudicial por nenhum motivo, e você recebeu por conduta inadequada. A notificação extrajudicial é um fato concreto, no entanto, sua narrativa é uma interpretação dos fatos vivenciados, o que não corresponde à realidade. Desejo a você paz e equilíbrio. Saiba que ouvimos suas observações, tiramos lições para melhorar nossos serviços, mas sabemos também o limite da sua fala. Leia o conteúdo da notificação extrajudicial que recebeu do condomínio e perceba como seu comportamento esta inviável, demandando atenção e cuidado. Nossos funcionários trabalham para atender da melhor forma a nossos clientes, mas devem ser respeitados e tratados com urbanidade. Não aceitamos mentiras irresponsáveis, agressividade e maus tratos de ninguém. O limite do outro é o limite da nossa dignidade.
กุมภาพันธ์ 2017

โพรไฟล์ผู้ใช้ Gilda
กุมภาพันธ์ 2016
El apartamento esta en el barrio de Barra, uno de los lugares mas seguros y comodos, ya que se encuentra frente a la playa mas linda de la ciudad y tiene todo tipo de comercios cerca. Se encuentra sobre una avenida peatonal frente al mar, con una vista increible! El apartamento es muy comodo y limpio, bien equipado. Aglae siempre fue muy amable y comunicativa. Tuvimos una linda experiencia en Salvador.
โพรไฟล์ผู้ใช้ Aglae
คำตอบจาก Aglae:
Obrigada Gilda pelas suas palavras gentis, espero podermos hospeda-la em outras ocasiões. Bom retorno ao seu país. Márcia Assis
กุมภาพันธ์ 2016

ซัลวาดอร์, บราซิลเข้าร่วมตั้งแต่ ตุลาคม 2015
โพรไฟล์ผู้ใช้ Aglae
อัตราการตอบกลับ: 50%
เวลาตอบ: ภายใน 1 วัน
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