Jorge, I never heard any of this except the light bulb was out in the hot tub..
I’m absolutely shocked, I’m always ready to respond to any issues, and my cleaning crew are one of the best in Tahoe. You needed to let me know and anything could have been checked out.
Towels are one yr old and always dried and well and replaced if needed.. I have over 15pillows in the cabin if you needed a replacement for a hard or soft pillow ..
I have a porta crib, high chair and gate for a baby, and I try to be up with everything I offer. Please contact me first to give my team a chance to correct any issues.. thx for your stay, Jan