This is a luxury apartment block 10 minutes from the Cape Town CBD and Waterfront. The apartment is fully furnished with DSTV and is self catering. It has The complex has a heated indoor swimming pool, a private gym, convenience shop & coffee shop
1 เตียงเดี่ยว, 2 เตียงโซฟา
เช็คอินได้ตั้งแต่ 14:00 - 16:00
Very central to get to all the best parts of Cape Town, although not in a tourist area itself.
Good location. Long walk to get to apartment from car park. Very disappointed with quality of kitchen, furnishings, linen and general condition of apartment. Needs a lot of work before occupation
The apartment had been left in a terrible state by previous long term tenants who left a few days before this guest arrived, with many things broken and dirty. I wasn't in Cape Town to check- but when told immediately arranged for the apartment to be spring cleaned before they got there- and I advised him before he arrived of the problems so that he had a chance to cancel. I thus arranged for a cleaners and a full maintenance crew to sort it out. Some things couldn't be done- like a broken blind- as businesses were either fully booked until Christmas, or closed until the new year. I again advised Antonio and specified what was wrong- including the stains on the carpets and chairs in the lounge which needed cleaning and which I could not have done before he got there. There are 3 lifts in the building- and the one near the parking garage was out of order- so he had to walk to the second lift. The apartment was thus not in the condition I wanted it before he arrived- as I had told him- but nothing more could be done. The linen is standard quality for leased property- not sure what was wanted as no-one has ever complained about it before or since. I am sorry that things were not the way I wanted them to be- and I tried to remedy this. It was re-cleaned before my next guests arrived- and I checked this when I got to CT. I am not sure what he felt was wrong with the kitchen- it has granite tops, a washing machine, dishwasher, hob and oven, microwave and fridge. There are 2 canteens of good quality cutlery. Having been warned of the problems before he got there, and as I had done everything possible to rectify them from a distance, I feel that this criticism is unduly harsh. However, I will ensure that I check the apartment personally before other guests get there in future- as I did before the guests currently staying there arrived and they seem happy with it. Bottom line- my guests are entitled to find the apartment spotless and with everything working. That is what I will ensure. A good lesson - well learned.
Espaço bem localizado, seguro...
Thanks for your feedback Antonio. I will certainly taker up the cleanliness of the floors and carpets with the lady who cleaned them the day before you moved in. As regards the wifi, I concur that it is slow for the whole complex and it is currently being upgraded to a fibre optic cable. I am not sure what other amenities you are referring to, as these are accurately listed. In addition to those stipulated, there are actually more such as a convenience store, coffee shop, food take outs and and Double Tree Hotel on the premises.
Semi retired attorney. Enjoy reading, travel, cooking- and eating good food, wine, movies, art, wild game parks, music.