Not sure how to respond to your review...I believe you texted me to tell me you and your guests were to HOT not cold, in the lake house. The thermostat is set for 70 degrees. I texted and called and also offered to come out to regulate the temperature for you and your guests, you didn't seem to have a problem with turning on the fans and regulating it yourself. Never heard back. I also didn't know you had a toddler or a handicapped person. Someone who is handicapped, should not have a problem staying at our place since most of the main living area in on ground level, along with two bedrooms. As far as a toddler, the lower level has a locked door to the stairway. As far as the lake level...South Carolina is in a sever drought. As far as the fireplace, We have had a change of heart and not allowing renters to operate it since it's a manual gas fireplace. Felt it would be to difficult. The fan on the stove just stopped working. It's unfortunate, you were unhappy. We love our place and so have many of our guests.