Desk in each new unitShower ensuite
ผู้เข้าพัก 2 คน
1 ห้องนอน
2 เตียง
ห้องน้ำ 1 ห้อง
ผู้เข้าพัก 2 คน
1 ห้องนอน
2 เตียง
ห้องน้ำ 1 ห้อง
โปรดระบุจำนวนผู้ใหญ่
ผู้ใหญ่
1
โปรดระบุจำนวนเด็ก
เด็ก
อายุ 2 - 12 ปี
0
โปรดระบุจำนวนทารก
ทารก
อายุน้อยกว่า 2 ปี
0
จำนวนผู้เข้าพักมากสุด 2 คน ไม่รวมทารก
คุณจะยังไม่เสียค่าใช้จ่าย

White linen, light walls, ceilings with led down lighters in contrast to super large plush leatherette black headboards and tiles to relax in. Airconditioner plus fridge and microwave. Direct access to the garden units. Parking. Shower ensuite


เกี่ยวกับที่นอน
ห้องนอน 1
2 เตียงเดี่ยว, 1 เตียงลม

สิ่งอำนวยความสะดวก

ราคา
คนเพิ่ม: $8 / คืน หลังผู้เข้าพักคนแรก
ส่วนลดรายสัปดาห์: 6%
สื่อสารผ่าน Airbnb เท่านั้น
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เรียนรู้เพิ่มเติม

กฎของที่พัก

In consideration of other guests, owners and neighbours at all times especially noise after 10pm. NO SMOKING IN ROOMS. Full TnC's on request can be supplied.


การยกเลิก

เข้มงวด

Cancel up to 7 days before your trip and get a 50% refund. Cancel within 7 days of your trip and the reservation is non-refundable.


สถานะที่พัก
ในวันศุกร์และวันเสาร์ จำนวนคืนขั้นต่ำคือ 2 คืน

11 ความคิดเห็น

ความถูกต้อง
การสื่อสาร
ความสะอาด
ตำแหน่งที่ตั้ง
เช็คอิน
ค่า
โพรไฟล์ผู้ใช้ Jean
พฤษภาคม 2017
Great place for a couple of nights. Highly recommended

โพรไฟล์ผู้ใช้ Miriam
มกราคม 2017
Comfortable room with off street parking for your car. Host was welcoming and friendly.

โพรไฟล์ผู้ใช้ Shereen
มกราคม 2017
Our experience at Pastel was interesting for lack of a better word. On our arrival it was clearly evident the room had not been cleaned. The room was smelly and stuffy, the linen dirty and stained, the bathroom had hair and dust on the floor, the refrigerator had a foul odor with spillage on the inside and outside on the floor. The shower is horrific. In his absence the Dennis provided us with the excuse that "due to half days holidays and guests leaving later than expected the staff battled to keep up with the normal cleaning". We agreed with Austin (the caretaker ) to go for a drink while he cleaned up the room. The lack of cleanliness is award winning, after our room was cleaned we spotted two spiderwebs and dead bugs in the room which we purposely did not remove to see if they would be removed, they remained there until we took it upon ourselves to clean and dust the room. The shower is disgusting the entire week we had a a string of dirty residue hang from the upper shower frame. The floor is stained and dirty. The inserts and grooves in the shower frames are filled with filth and black residue.When we had to use the shower we showered with as with slops but preferred driving to a virgin active to shower. The linen is old dirty and stained. We did not use the "Kitchen" due to the lack of cleanliness and the untidiness. There are better options for the same price in the area .We were lucky to find alternative accommodation in the area for two nights. The rate was cheaper, a stone throw from Florida road and absolutely amazing.Take the time to look around there is better. The cottages are close to Florida road, which provides a welcomed distraction from the disaster that is Pastel cottages. The best part of our stay at Pastel was meeting Austin, great guy.
โพรไฟล์ผู้ใช้ Pastel Bnb
คำตอบจาก Pastel Bnb:
At Pastel cottages we have a good review rate 95+ %. To avoid miscommunications my phone and staff contact details were given to guests whom are invited to communicate at any time. As this review is the worst 1% we need to clarify facts; I communicated directions and contact details. The guest what'sapped me on their arrival. In my absence from Durban during their whole stay Austin stood in for me and replied the guests are happy with the room when they signed in. About an hour the guest advised they were going out and the room was not clean. I had been previously notified by Staff all the previous guests had departed later than normal on this Boxing day so merely offered this to the guest as a possible reason and that the room would be attended to. I instructed Austin and Zamo to "wash walls remop floors and spray with room freshner" to which he replied "already started that". On their return Austin advised that they were "impressed". It is noted the guest did stay the full stay and departed the day after new year 2nd Jan however neither Austin nor I were notified of any unhappiness. On my return to Durban we arranged for respraying of rooms and garden area to prevent any centipeds (small shongolulus) entering the room. We note we are the cheapest in the area having been awarded the certificate by Sleeping out as most cost effective. Although we don't have details of the other "cheaper" cottages we further note the guest could not get a cheaper rate available over the prime Christmas to New year period and our rate after new year does return to our normal cost effective out of season rate. We are thrilled that the guest found Austin to be a great guy but for the love of me battle with why they did not advise him or contact me either directly or through the private feedback through airbnb.
มกราคม 2017

โพรไฟล์ผู้ใช้ Lebogang
มิถุนายน 2016
Pastel was very nice and helpful,making my stay very comfortable..the place was clean and I loved it,especially cos I didn't have to worry about cleaning since the cleaning lady would come in to clean everyday. The WiFi was a hurdle,had to wake up and go to the internet cafe in town to get my work done. The cottage is comfy and I loved it
โพรไฟล์ผู้ใช้ Pastel Bnb
คำตอบจาก Pastel Bnb:
Hi Lebo . Many thanks for the positive feedback. For years both pastel guest house musgrave and pastel cottages morningside have had good wifi service except for a very slow service last week at pastel cottages. Between telkom and mweb they have been driving me crazy, each blaming the other and not finding the problem. Nevertheless I have given notice today the 27th June and ordered super fast LTE 3G internet. Crossing fingers.
มิถุนายน 2016

โพรไฟล์ผู้ใช้ Carolyn
พฤษภาคม 2016
Dennis was very welcoming and sent (SENSITIVE CONTENTS HIDDEN) map directions which were great! He was a considerate and helpful host.
โพรไฟล์ผู้ใช้ Pastel Bnb
คำตอบจาก Pastel Bnb:
Hi Carolyn. Many thanks for the thumbs up. You are most welcome back.
พฤษภาคม 2016

โพรไฟล์ผู้ใช้ Thobeka
เมษายน 2016
Dennis was a lovely host and made me feel welcome from the start! The room was clean and offered such great value for money - very comfy bed, ensuite, TV, aircon and wifi. I would definitely recommend it to friends. It was exactly what I needed for my short stay.

โพรไฟล์ผู้ใช้ Ken
กุมภาพันธ์ 2016
We had a great stay !! Communication was great , and the unit was clean and comfortable. We were close to lots of restaurants and parks, and a quick drive to he beaches. We would stay here again for sure if ever back in Durban.

เจ้าของที่พักรายนี้มี 42 ความคิดเห็นสำหรับที่พักอื่น

ดูรีวิวอื่น
เบเรีย, แอฟริกาใต้เข้าร่วมตั้งแต่ พฤษภาคม 2015
โพรไฟล์ผู้ใช้ Pastel Bnb

Pastel guest house is a 4 bedroomed 110 year house converted to be run by my lovely wife as her health precluded her from continuing working in the high powered world of corporate finance. I soon discovered I had an affinity and enjoyed working in the hospitality industry myself and continue to play an active role. I enjoy the friendliness and warmth from visitors whom return to experience the positive energy created from a home from home stay.

ภาษา: English
อัตราการตอบกลับ: 100%
เวลาตอบ: ภายใน 1 ชั่วโมง
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