Hey Noel, This is a cabin in the mountains of New Mexico. The "Finish" is what it is, knotty pine, old Ruidoso charm, southwest. We ask guest to clean their major messes in no way ask our guest to "Clean" the whole house. This guy knew when he rented the cabin that there is a 8 guest max. He emailed me and asked if 1 more kid could stay and I agreed. Then after renting it he stated he had another adult that wanted to come! 10 people! After speaking with him on the phone I agreed to rent them the cabin for $150 a night, 10 people, $150 a night! And he gripes, give me a break. I assure you he has never stuck 10 people in a "fine house" for $150 a night. The bag of trash he spoke of was one that I personally picked up cigarette butts and a little trash that was left in the back yard. A small bag that was tied at the top. The only way he could have known that there was cigarette butts would be to tear it open and see what was inside! Maybe I did leave it somewhere in the back yard, I dont know, I apologize for the mistake. I would NEVER rent to this whiner again. You try to help someone and they leave bs like this.