I'm sorry to see your Clifton Short Lets experience was not as we would hope it to be.
We get our cheets laudered by a professional company so I will be bringing this up with them. If we had known during your stay the housekeeping team would have been more than happy to replace them for you. I can assure you that we have the required number of bathrooms for the size of the house and guests are able to use any of them, not just the one closest to their room.
We are continually working towards updating and maintaining our buildings but as they are large Georgiam town houses they are very old buildings. However we do feel this gives them character!
If you would like to give any further feedback please do send me a message, I'm always keen to receive as much feedback from guests as possible.