Excuse me, Lesley, but you weren't just on your evaluation on cleaning issue. It's not true there's always smell of cigarette in the house. We are neurotic about cleanliness and our house smells like cleaning. All guests who've been 5 stars for this question was given. Maybe you're prejudiced against smokers. We respect. We leave that evidenced in the additional rules of the House: "The rules are for the guests and us (my sister, Stela; my secretary Zita; and me): civility, respect and privacy. We don’t have any king of prejudice (gender, color, religion etc.). We accept smokers, because we smoke, but we respect the non-smokers."
I recommend that you be more careful in your next bookings: don't stay home of people who smoke. Be more attentive with regard to house equipment: do not use the TV as a clothes hanger (you have damaged led screen); do not use without permission, which is not available to guests, as happened with the washing machine.