Thanks for your review, First you booked the Apartment with a Seaview this was only property on Patong from where you can see undisturbed Seaview and it's on th soar of Beach. Sorry but u get more cheaper 5 star hotel without seaview away from Bangla road at very cheap price. And yes as soon as you showed me Aircon problem i immediately fixed it but i think you have not noticed as it was night and i have kept towel in case of emergency. Yes i do agree that my guest forgot keys inside apartment but your friend has forgot key at Midnight don't know in which sense but still i have come to help him by travelling so far at the midnight. Unfortunately WiFi was down for whole area due to Sea Wire cut for that i can say my bad luck but it was for last night only. If you don't like place why didn't you check out same day i will be happy to refund you, nerveless i can understand you are in Thailand not like things after it get used. Thank you... Gob Bless.