This condo unit offers you a magnificent view of Taal Lake. You will be mesmerized every time you step in its balcony.
Recharge your body and spirit! Enjoy your stay in Tagaytay at affordable price.
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we have been using airbnb for some quite now and yes... it's always been a hit and miss... Kate's place is definitely a hit!... LOCATION: Just perfect. accessibility and comfort. it's just perfect for the location. the view is just right. the title of this unit should java been …
Stayed over at the condo over-looking Taal for three nights, four days. To start off, the place itself is very convenient from groceries/restaurants and the staff are very nice. but i've had a few problems: Security Deposit 1,500 PHp : When we arrived, Kate called and asked i…
Hi Anjella, thank you that you liked the place and the fast internet. We really spend money for the internet so it will be stable and fast. With regards to your concerns, my apologies for any unmet expectations. But because we only talked on the phone and I did not meet you in person so we want to give your idea why we asked for the security deposit. We sent you an e-mail regarding it prior to the day you will check in but unfortunately you were not able to check it. So we had in mind that you understood since you didn't send an e-mail back or call us. We know that Airbnb holds security deposit as well but it is just an option for our guests if they will agree to give us physical deposit. Security deposit is very important for us. We give our guests options to do physical deposit since there are immediate things we need to replace if in case they unintentionally damage something in the unit. Plus, we charge it 4,500 full for whatever damages thru airbnb. It means having physical deposit has more advantage for them. Plus, it is always optional. For the toilet smell, I am sorry about it. That is why I discourage guests to come earlier than the check-in time unless we had prior arrangement. But according to my staff, you came 2 hours earlier than the set time. They had to do the cleaning fast. Perhaps, they forgot to open the windows and the air didn’t circulate well because they had cleaned the bathroom and we always give special attention to it. The smell of what the previous guests cooked food, perfume, or their foods linger in the room when it was not properly ventilated. For the toilet, you have to remove hair in the shower drain so it won’t clog. We advise our long term guests to inform us so we can do the drain cleaning if your hair clogged the drain. Hope we make things clear and you will be happy next time you visit us.
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