Welcome to Astanaku Villas, Seminyak - Bali. Located at the center of it all, 5 minutes to center of Seminyak, walkthrough to a famous 66 beach. Near of the legend Waroeng Made Seminyak, Mamasan Restaurant, Jl.Kayu Aya (oberoi) and Jl.Kerobokan
TERM & CONDITIONS
BOOKING PROCESS AND PAYMENT.
The online booking form must be completed by the party leader who must be over 18 years of age. The offer will be sent by email within 24 hours.
To confirm the booking a non-refundable deposit of 50% of the total cost is required. The booking will be held provisionally for seven days or until the full deposit is received.
All payment shall be made by transfer to bank transfer. The balance is due on arrival by cash in any currencies.
If the lessee is leaving the premises before the lease expire the deposit will not be reimburse.
RATE INCLUSION AND EXCLUSION.
The rate include VAT, cleaning once a day ( bed sheets changed once in two days, towels once a day ), pool & garden maintenance twice a week ( Tuesday & Friday ), cable TV and internet WiFi.
A security deposit of IDR 2,000 K or equivalent in any other currency is required on check-in date. Guests are responsibility
for looking after the property, leaving it in good order and in a clean condition. Guests also undertake to pay for damage, breakages or losses they may be responsible for during the period of their stay. The owner representative reserves the right to reclaim the hired property if the hirer, members of the guest party or guest visitors cause excessive damage or mess. The security deposit will be refunded on departure date.
The occupancy should not exceed 4 persons including children.
Children in the villa must be supervised at anytime by an adult. The guest assume full responsibility for the children.
CHECK-IN AND CHECK OUT TIMES.
Check-in time is 2.00 pm. Check-out time is 12.00pm. Early check-in and late check-out may be arranged depending on availability.
RESPONSIBILITY & SECURITY.
Please be advised that we are not responsibility for any loss or damage to personal equipment and property during your stay
at Astanaku Villas. You must keep all doors locked securely at all times when not on the premises. You must observe all cautions explained by your escort or local contact. Guest are responsible for keys and gate. There is a $25 charge for each set of lost keys. Be sure to follow instructions precisely on where to leave your villa keys when you depart. We will not accept responsibility for any delay, additional expense or inconvenience which maybe caused directly or indirectly by events outside of our control such as late arrival of International flights, civil disturbances, fire, floods, unusually severe weather, acts of God, acts of Government or the failure of any machinery or equipment.
CANCELLATION BY THE OWNER.
In the unlikely event that exceptional circumstances beyond our or the property owners control necessitate cancellation of the booking, we will refund any deposit paid by the party leader ( without interest, compensation or consequential loss of any kind).
Pets of any kind are NOT allowed in or on the villa’s premises. A pet, or evidence of a pet, found on premises will cause immediate eviction, and the guest’s rent and deposit will be forfeited.
COMPLAINTS AND MAINTENANCE.
In case of a maintenance problem, the guests shall notify their island property manager who will strive to repair the problem
as soon as possible. No refund or rate adjustment shall be made for unforeseen mechanical failures such as the supply of electricity, telephone service, water, pool filtration systems, hot tubs, air conditioning, television or cable service, appliances, etc. It is the guest's obligation to report any problems or damage to their villa immediately.
HOUSE PARTIES AND FUNCTIONS.
Astanaku Villas wishes to maintain a family atmosphere for the quiet enjoyment of guests. Absolutely no house parties or functions such as weddings are allowed without advance written permission from Astanaku Villas Mangement. Guests shall be respectfully quiet and peaceful, so as not to disturb other residents in the immediate area.
Properties are generally located in quiet residential neighbourhoods. The Guest is asked to respect this, and ensure that all
guests and visitors to the Property behave appropriately. Illegal or immoral activities including gambling, prostitution, prohibited drugs, possession or use of pyrotechnics or dangerous goods, and possession or use of firearms and other weapons are all strictly prohibited. Smoking is generally prohibited unless stated otherwise in the booking confirmation.
ASTANAKU VILLAS MANAGEMENT