Dear Diyana, Thank you so much for yours time to write us a good review. Yes, you are right the windows is dangerous for a small children which we dint install the grills because of we hope that our customer can fully enjoy the panoramic view of Penang Bridge, Sea, City view and Jerejak Island without any blocked. Thanks for yours advise, I will try our best to improve the windows safety and upgraded towel. Between, the electricity charges are based on your own usages during the stay. One unit of electricity is RM 0.60 only. Sincerely apologize I couldn't arrange late check out for you because of we need to do cleaning for our next guest check in at 2pm (our standard check in time). Otherwise, for sure I will try our best to arrange late check out for you. Provide customer satisfaction and flexibility on journey is always our mission. Thanks again to give us a chance to hosting you in our Homestay and appreciated your advised. You are a good guest and our door are always welcome you.