Elad, I appreciate that you complemented me on my communication. I share detailed and honest neighborhood information with all prospective renters and seek their feedback and questions before accepting a booking, as I did with you. At your request, I also provided you with the exact address of the property so you could check it out further and consider whether you’d be comfortable here; I am sorry you were not. I want to point out, as well, that nothing bad happened to you or around you during your stay. I always tell people that my neighborhood is not ‘upscale’ and that it’s mixed socio-economically, but in several decades of renting to literally thousands of people and living here myself, there have been very, very few problems, and *none* in all my years of Airbnb hosting. In the building where you stayed, and in many more nearby, there are lots of other students like you whose experiences have been and continue to be great living here. My Super Host status and over 500 renter reviews certainly attest to that, too.
Regarding the Airbnb cancellation policy, I know you were advised of it before booking, and that I communicated about it with you and told you what concessions I was willing to make when you abruptly decided to leave for a place you’d found that you liked better. In the Airbnb transaction, each party accepts certain risks and responsibilities with their decisions. While I am sorry you lost some money in the deal, I can’t accept responsibility for your choices. I would happily have worked with you to try to resolve your anxiety if you’d talked to me before you decided to depart without any discussion before you’d made your decision. I wish you well, and hope you found alternate accommodations where you are / were happier.