Positive: House is spacious and comfortable.
Situation is perfect.
Neighbourhood is quiet and there are shops and restaurants nearby.
Negative: Our offer was rejected at first and was accepted days later at a higher price (about 200£ more).
One morning, a rental sales agent opened the door using his own key to show the flat to two customers while we were there. I found this unacceptable. We complained and it did not happen again.
Rob is an excellent host and his flat is a fine choice for someone who wants to stay in a walkable distance from London's centre. The apartment is fully equipped, cozy, and tastefully decorated. Some highlights: lots of plug extenders, functional kitchen, renovated bath, spacious bedrooms, quiet, calm. Highly recommended!
Communication was not great. Delays in Rob getting back to me meant airbnb cancelled booking. Rob then confirmed I could have booking if Ipaid an additional amount as he advised Air BnB had quoted the wrong amount.
This was a late booking with only 4 days notice due to a drastic change in circumstances.
The additional amount I paid resulted in weekly discounted rate was wiped out. 9 nights cost just over £149 per night.
The mattress in the main bedroom was so soft and worn that I occasionally slept on the lounge. My partner had the same issue waking with back aches each morning.
Location is good but not on doorstep of Westminster Abbey. You cannot check this till after you book as address is not released.
Cleanliness was not good. Mattress bedding and towels were very heavily stained. A hot wash got rid of some of the stains.
Freezer was so over frozen drawers were broken. Fridge was mouldy.
Plugs were loose and some never worked. I had to replace 8 light bulbs
Photos reflect a freshly renovated apartment. It was not it looks as though it needs a major clean, tidy up and paint to freshen up.
Rob was good to allow me to check in early he arranged for the cleaners friend to meet me and give the one set of keys to the apartment.
I know london can be pricey and the location was good but the apartment was not as advertised and expected.
You cannot go wrong with Rob's flat! It is a 5 minute walk to Parliament Square (Big Ben, Westminster Abbey), 10 minutes to Buckingham Palace, the Tate Museum, and the Thames. Several bus lines run within one block, and the tube is 7 minutes away. The living room is spacious with plenty of seating, the kitchen is well-equipped, the bath is updated, and the bedrooms had plenty of room for luggage. And Rob is a gracious host!
This is a really great location for exploring London. The flat has all the necessary amenities for making you feel comfortable. Rob was a very nice host and I will definitely use his flat again for a jaunt into London.