Holidayhouse in tropical and quiet enviroment just 5 min walking distance to the beach of Hikkaduwa
The house is as advertised. Nice rooms, walking distance from the city center and a good neighborhood. We were really pleased about both the house and the attentiveness of the owner who called to check in on us when we arrived and assured us that if there was anything we could contact him. There were some things we reacted to, one is that there is a man (family member of the owner) who lives on the property in a small room which is connected to the house. He is a nice man but he is always present at the house and sits outside the house on the terrace every night. This made us not use the outside areas. He sits outside one of the bedrooms which made us move upstairs to the second floor. He also locked himself into the house to use the kitchen when we weren't there. This all would have been acceptable if we were told about it before we booked the house. The second thing is that we were not able to get hot water to the shower downstairs. We were also informed that the next group of people who were renting the house would come at 9 in the morning the day we were checking out. We said that was ok and we were able to use the facilities until we left around 3 in the afternoon. However the family arrived at 7:30 in the morning and the man who is responsible for the house locked himself into the house at 6:30 in the morning while we were sleeping. This was really not ok and made us feel rather uneasy.
Dear Thea, Thank you for reviewing us here on airbnb. We hope you had a nice stay with us in Hikkaduwa. We take your critics very siriously but are worried and a bit surprised about your concerns. 1. As mentioned by you we were open for every concern and would have been happy to solve any problem accuring or things to do better to make your stay more pleasant. But after asking if everything is ok there was never a point that you metioned that could have been done to satisfy you. Would have been nice if you would have told us any of your concerns so that we could react and take immidiate action. 2. Our Resident Manager, whom we also mentioned in the descriptions and photos advertised here on airbnb is solely there to make your stay more comfortable. His function is to make sure our guest and their belongings are safe, especially at night. This includes watching out for the terrace and the garden as well. If you felt unconfortable with that, this could have been discussed. 3. The warm water in the downstairs bathroom needs to be switched on. Would have been an easy solution if you would have told any member of the team. 4. Regarding the next group: We asked you kindly before if it would be possible to let a family with a baby into the house before the normal check in timings. It was discussed with you and the family that you agreed on the next guest arriving earlier and in exchange that you could stay and leave the luggage till your transfer in the afternoon. It was just a favor from our side for both guests. If no one would have agreed we would have stuck to the normal check in and check out timings to prevent any misunderstandings. According to the traffic the arrival was a bit earlier than expected and the resident Manager was there to welcome the following guest. We still hope you had a nice holiday here with us in Hikkaduwa. If there is anything to be discussed further please contact us. Kind Regards, Sayan
We arrived ( 7 P) early in the morning at the airport. Sayan took care of someone with a Van to bring us to the house. And there we got a breakfast, made by the two people who lived next door in the house; Shandra and his wife Mali: it was a very warm welcom. The night they even offered us a Srilankan Diner with all kind of specialities of Srilanke. That tasted so well that we asked them to do that twice more. Ofcourse we had to pay for that, but looking back they prepared the best meal we had in Srilanka. We stayed in the beautifull house feeling like we living on the border of the jungle. AS WE WERE CELIBRATING MY BIRTHDAY ( 60) with my wife and 5 children I'm convinced that I couldn't think of a better way than this. It's on walking distance from the beach, but Chandra has a brother with TukTuk and he can bring you anywhere. Sayan, thank very muchg for letting us be in you lovely house. And thank you very much Chandra and Mali for your hospitality Paul en Hanneke de Wijze The Netherlands We also went to Galle which is only half an hour by bus
A truly wonderful house and fantastic area. The house was walking distance to the main road with lots of shops and restaurants. It was extremely hot while we were there so most of the time we just hailed tuk tuks which was easy and fun. The house has no AC Which was fine for most of the time however there were some extremely hot days when we all struggled sleeping at night with only fans and the windows opened. Chandra and Mali were lovely and looked after the place well. For us as two families traveling together , there was enough room for all of us. If we were traveling at the same time of year again we would definitely look for somewhere with a pool as this was the one thing that the children needed to cool down. Apart from that we would definitely stay at this Sayan's house again. Prompt feedback and a good service overall.
At our arrival there was a warm welcome, with a fresh coconot! Everything very clean and a spacious house. Rani, the housemaid was great with our young children (even babysit) and the best cook!! Every evening a 5 star diner!! Also the manager, mr. Chandra and his wife provided us with the best service and answered all our questions. His brother Mr. Dickman, was our tuktuk driver for the ten days, excellent guide and showed us the best places around hikkaduwa (turtles, temples, boat trip with catamaran, cinnamon factory). Our children and we were very happy with all the care, we had a great holiday!