โปรดระบุจำนวนผู้ใหญ่
ผู้ใหญ่
1
โปรดระบุจำนวนเด็ก
เด็ก
อายุ 2 - 12 ปี
0
โปรดระบุจำนวนทารก
ทารก
อายุน้อยกว่า 2 ปี
0
จำนวนผู้เข้าพักมากสุด 3 คน ไม่รวมทารก
คุณจะยังไม่เสียค่าใช้จ่าย

BRAND NEW 1BR IN A FULL SERVICE BUILDING BY RITTENHOUSE SQUARE, DOORMAN, CONCIERGE, FITNESS CENTER, HARDWOOD FLOORS, STAINLESS APPLIANCES, STUNNING VIEWS, WASHER DRYER ACCESS IN BUILDING, RESIDENT LOUNGE, ACCESS TO THE SPORTING CLUB AT THE BELLEVUE H


ที่พัก
พักได้: 3
ห้องน้ำ: 1
ประเภทเตียง: เตียงจริง
ห้องนอน: 1
เตียง: 1
เช็คอิน หลัง 15:00
เช็คเอาท์ 11:00
ประเภทห้อง: บ้าน/อพาร์ทเมนท์ทั้งหลัง

สิ่งอำนวยความสะดวก

ราคา
คนเพิ่ม: ไม่มีค่าธรรมเนียม
ค่าทำความสะอาด $99
เงินประกันความเสียหาย: $250
สื่อสารผ่าน Airbnb เท่านั้น
เพื่อเป็นการปกป้องการชำระเงินของคุณ อย่าโอนเงินหรือติดต่อสื่อสารผ่านช่องทางอื่นที่ไม่ใช่เว็บไซต์หรือแอพ Airbnb
เรียนรู้เพิ่มเติม

กฎของที่พัก

การยกเลิก

เข้มงวด

Cancel up to 7 days before your trip and get a 50% refund. Cancel within 7 days of your trip and the reservation is non-refundable.


คุณลักษณะด้านความปลอดภัย
เครื่องตรวจจับควัน

สถานะที่พัก
พักขั้นต่ำ 1 คืน

2 ความคิดเห็น

โพรไฟล์ผู้ใช้ Terrence
กรกฎาคม 2015
It was my first time visiting the area and the experience I had was fantastic. Great communication, the residence was clean and came with everything we needed for our stay. The location was ideal and extremely convenient. We walked to shops, bars and restaurants. I couldn't have asked for anything more. Thank you, I will for sure use again!

โพรไฟล์ผู้ใช้ June
กรกฎาคม 2015
Did not deliver on customer promise; would not rent from Ali/Hank again. This is my first and, hopefully, last negative Airbnb review. The good: apartment is in a great location and has a great view. It has a good bed, is spacious and clean. The bad: absolutely no hospitality from Ali and Hank. They are business partners and the post said they are in the rental and hospitality business. All I got was a rental. Zero hospitality. (i) The listing was initially at about $350 per night, with a cleaning fee and service fee totaling to $1250. When I requested it, she upped the price to $499/night, plus service fees adding up to $1607. I expressed that that was about the cost of the hotel I was trying to not stay in to save some money, and expressed that I'd book elsewhere/another apartment. She decided to "honor" the listed price. I don't know what the laws are in Philadelphia, but hiking a pice after advertising differently is illegal in Boston. It is so easy to officially update price on Airbnb (after all, she did it quickly after my inquiry) that it seems to be a click and bait approach. (See other reviews citing similar behavior.) They had three other listings which remained open until the last the day I arrived, so it wasn't the only one they had available (preempting an excuse here). Anyway, I paid $(PHONE NUMBER HIDDEN) of that to them. (ii) No internet, no iron, no gym access. Hank met me when I arrived (seemed like a decent guy and was flexible). I asked him for the internet password (needed it for wok), an iron (he said it was in the closet) and info on the gym (he gave me a keypass). I first couldn't access the internet and found that the router cable was actually physically disconnected. He tried to blame that on the cleaning lady with his face red (again, see other reviews). I rewired and connected it to the wall (I have a CS background and work for a networking company so can't be lied to here). Turns out the internet was disconnected (unpaid). Not a coincidence. He called the cable company and took care of it. iii) I went to the gym, pass was blocked. Their guests are blocked from the gym. iv) There was no iron. He brought one later but it was too late. (He lives 10mins away). They seem to have some expectation that you should keep asking for things when they aren't there. How about just putting basic things like you promised in the apartment in the first place? v) There was only one roll of toilet paper vii) There was a coffee pot (no coffee, tea or any such thing whatsoever in the apartment. ) As an airbnb host and many-time guest, the lack of touch was shocking. viii) There were two towels, no wash cloths. Please don't advertise that you have everything needed. $350 per night! Worst deal.
โพรไฟล์ผู้ใช้ Ali
คำตอบจาก Ali:
June I understand your frustration, thank your for your feedback and expressing your concerns. We strive to make every guest feel welcome and deliver excellence with all of our clients. Before any airbnb reservation is fully confirmed by both the guest and the host, the total price on the reservation must be agreed upon by both parties. I apologize if you felt misled however due to the constant change in availability in the busy Philadelphia Market, it is not alway possible to have the most current availability and pricing on our listings. The week you booked, the the entire city was sold out and hotel rooms were going for $699 a night and up. We honored the $350/night rate for your newly renovated 1BR at our full service luxury building at broad and locust. I apologize that the internet wasn't working, it was not an unpaid bill that was the culprit but the fact that the modem was not plugged into the wall. The internet issue was resolved within 30 minutes of you bringing it up to hank. As for the iron, I apologize that is was missing from the apartment and we did reimburse you for your dry cleaning and brought you a new iron. As for the gym pass, we has just signed up for our corporate gym membership and have now worked out all the operational kinks with the front desk at the gym, all guests are put on a list and just have to show their id. While I understand your frustration in terms of getting access to the gym, you were given access in the end and we did pay the $20 guest fee for you to use the gym. The listing clearly says that no coffee or tea is provided for any of our properties. Our cleaner Lina did bring you extra towels, toilet paper and hand towels the very same evening you requested them For these inconveniences, we offered you a complementary 5 pm checkout which you failed to mention in your review as well. On behalf of myself and everyone at the Renaissance team, we'd like to offer you a complementary stay at any of our NYC or PHL properties. Best Ali
กรกฎาคม 2015

เจ้าของที่พักรายนี้มี 116 ความคิดเห็นสำหรับที่พักอื่น

ดูรีวิวอื่น
นิวยอร์ก, นิวยอร์ก, สหรัฐอเมริกาเข้าร่วมตั้งแต่ ตุลาคม 2014
โพรไฟล์ผู้ใช้ Ali

Hi!
My name is Ali. I am from NY living in Philadelphia and NY going back and forth. I work in real estate and hospitality and my goal is to ensure that your stay is as comfortable and relaxing as possible Do not hesitate to contact me for any reason if you have any questions or concerns regarding any aspect of your stay. I am here to help you with anything you need before, during or after your stay. All properties are tastefully equipped and are completely turnkey, you do not have to bring anything. All utilities, internet, basic cable, cooking utensils, linens, towels, etc are all provided for you. I look forward to seeing you soon!
- Ali

อัตราการตอบกลับ: 66%
เวลาตอบ: ภายใน 2-3 ชั่วโมง
ที่พักคล้ายกัน