Thank you so much for taking the time to submit your feedback. We are glad you enjoyed the incredibly central location of the apartment, as well as its spacious layout. We are sorry if you found the 15:00 check-in time and 10:00 departure time to be a little late/early but we like to ensure that we have enough time to clean and prepare the flat for the next arriving guests, considered we managed 50+ apartments and have to arrange the cleaning schedule and last-minute changes happen. Should you require more flexibility outside these hours, we suggest booking an additional night to allow you to arrive or depart at the time which best suits you. Alternatively, your luggage can be stored in various locations around the city.
We do hope you will give us a second chance on a future visit so that you may see the improvements we have made.