Dear Mr. Cummings:
1.l'appartamento is a rustic Sicilian and classical style made entirely by professional craftsmen, it's not my problem if you liked the apartment but the pictures perfectly reflect the home and interiors.
2 The bed as you can see from the PHOTO is built on pallets. Dear Mr. Cumming exist in europe hotels, houses, beds and other items to design cotruiti entirely of pallets, so I do not understand what his problem was that no one saw until it has complained about the comfort of the bed.
3.I do not mind not being able to change your booking as I was not in the area for business reasons, but it does not seem right that you have made only after a few hours that you arrive.
4 The fridge is working perfectly and revised to the point that I also changed the engine. The refrigerator is an old Smeg, a vintage piece of great value. Have you ever wondered why do not funionava? Now I will answer ... you have accidentally touched the knob of the temperature, bringing it to "0"; so the refrigerator is turned off.
5 The TV is fully functional and equipped with difgitale terrestrial, I'm sorry if you have not been able to make it work; just ask!
5 As you can see by the announcement the breakfast is not provided, only if the price of rent plus 5 euro .... you have not asked!
6 Finally .... If you live in Santa Venerina, surrounded by nature, between the majestic Mount Etna that gives us constantly emotions and unique performances, the boundless sea between the beaches of Taormina, the cliffs of lava stone, nature trails between ell'Etna the valleys, the villages adjacent producers of local products, good food etc, do not you liked, you may have to choose the wrong Sicily :)
I remain at your disposal for any clarification
Best regards, Renato