55+ Community Contemporary Ranch Style Home WHISPER - S056
Welcome to beautiful Red Rock Country. We hope you enjoy your stay and ask that you follow our House Rules. These guides were compiled to ensure that all our guests enjoy their stay, respect their neighbors and treat our home as you would your own. Thank you for staying with us!
Foothills Property Mgt., Inc.
Check in Time: 4:00 pm on the date of check in
Check out time: 10:00 am on the date of check out
MOVE IN INSTRUCTIONS: Guest will receive property-specific move in instructions for access to the property. These instructions will indicate if Guest is to go directly to the rental or to the Property Management Office.
KEYLESS ENTRY: Guest will be advised in their move instructions property is on keyless entry. These instructions will include directions to the property and a key code to access the rental. Guest(s) will be provided a 6 DIGIT CODE to access this keyless entry on the front door.
KEY PICK-UP ENTRY: Guest will be advised in their move-in instructions property uses a conventional key-lock. Keys will need to be picked up at the Property Management Office:
Foothills Property Management, Inc. (Phone number hidden by Airbnb) West State Route 89A
Sedona, Arizona (Phone number hidden by Airbnb)
EARLY/LATE CHECK IN FEE: We cannot always accommodate early check-ins or a late check out. If Guest request an early check in they will be charged an eighty-nine dollar Early Check-in Fee. If guest(s) are not out by 10:00 then there will be a service fee of fifty dollars.
CHECK OUT INFORMATION: Guest will receive an email with the specific check out instructions. Check out time is 10:00. If you are late checking out without prior 24 hour approval there will be a penalty charge of eighty-nine dollars.
KEYED PROPERTIES: Keys must be returned to the office. If after business hours or on the weekend, put through drop slot to the left of the front door.
KEYLESS ENTRY: Make sure the door is locked by typing in the check out code (Phone number hidden by Airbnb) #. The door code will change after 10:00 am on the Check out Date and you will not be able to access the property
Cleaning Information When Checking Out:
Tenant(s) have paid a cleaning fee for a professional clean after Tenant(s) leave. This covers normal housekeeping. Tenant(s) are expected to do the following upon vacating the property:
1) Pick up all trash and bag it and place it in the trash can provided. Do not leave excess bags of trash on the ground. Take trash can out if leaving 1-3 days before trash pickup day. If trash receptacle is not taken out for pickup day, Tenant(s) will be charged up to one-hundred and fifty dollars for hauling off trash.
2) Throw out ALL food and personal items. If trash is not taken out and is missed being picked up by the trash service, Tenant(s) will be charged the fee for hiring maintenance personnel to dispose.
3) Place all dirty dishes in the dishwasher.
4) Strip beds and pile bed and bath linens for the cleaning vendor.
5) Remove all holiday decorations. If applicable there is a one-hundred-dollar charge to haul away Christmas trees.
6) If moved, all furniture and other items must be returned to the same position they were in at move in. (There is a two-hundred-dollar charge to move furniture back to their original position). If the home is left excessively dirty Tenant(s) will be charged for all costs that exceed the original cleaning allotment. If the normal carpet and spot cleaning cannot be removed may result in carpet replacement by tenant.
7) If there are new stains on the flooring, Tenant(s) will be charged for professional cleaning of the flooring. Pet owners please note that all excess pet hair should be swept up and off the floors, counters, window coverings, furniture etc. Cleaning pet hair is not considered “normal cleaning”. If any spot cleaning cannot be removed may result in carpet replacement by tenant. If the home is left excessively dirty Tenant(s) will be charged for all costs that exceed the original cleaning allotment. Which will be charged to the credit card on file.
Pet Fees & Pet Policy: Only selected properties will permit pets. If Tenant(s) bring a pet, a two-hundred-dollar Non-Refundable fee is charged per pet, if multiple pets are authorized. If there is any indication that the pet has urinated on the carpets or upholstery, the Tenant(s) will be charged for professional cleaning and deodorizing. If pet damage exceeds repair and/or remedy, Tenant(s) will be liable for remediation and replacement. There will be additional charges if there is excessive animal hair on carpets & furniture.
Note: it is the Tenant(s) responsibility to clean up pet hair and feces. This does not fall under a normal clean. Sedona has leash laws. Additionally, you must clean up after your pets on the property and in most areas of the city. Any fines with regards to pets will be the responsibility of Tenant(s). A one-thousand-dollar fee will be charged for pets not disclosed prior to check-in whether they belong to the tenants or tenant’s visitors or guests and appropriate cleaning or damages from pet will be assessed.
UNAUTHORIZED PETS: If Tenant(s) or their guest bring in an unauthorized pet there is a one-thousand-dollar penalty per pet
ASSISTIVE PETS: Tenant(s) requiring an assistive pet(s) must have their medical provider complete the Reasonable Accommodation Request Medical Support Form. Any damages or extra cleaning incurred by the Assistive Pet are the responsibility of the Guest(s).
Unauthorized Parties: Only the maximum person per property is permitted to stay in the home which is advertised. Large parties, reunions, receptions, weddings or any other type of gathering that goes over the allotted amount of 40 guests authorized for the home is not permitted. You may request permission from the staff at Foothills Property Management which additional fees/deposits may be required. If there are any unauthorized parties in the home you will be subject to a fee of two-thousand-dollars, no exceptions.
GUEST INFORMATION: In addition to information required by AirBnB, some HOAs may require guest reservations which may include some or all of the following information: Guest Name, Address, Phone Number, Email, and Date of Birth, copy of Driver’s License and copy of passport for non-citizens
REPORTING REPAIRS: Please contact the Foothills Property Mgmt. Office immediately:
REGULAR OFFICE HOURS (Phone number hidden by Airbnb)
(Office hours are: Monday -Friday 9:00-5:00 pm)
EMERGENCY PAG (Phone number hidden by Airbnb) : Enter your phone number and press #, someone will call you back right away.
SUBLETTING: The property may not be assigned, sublet or transferred by the Guest(s).
MAINTENANCE OF THE PREMISES: The Guest(s) agree to maintain the premises in a safe,
clean, undamaged condition and will make no alterations without the consent of Foothills Property Management, Inc. prior to the work being performed, or the repair charges will be the responsibility of the Guest(s). Guest(s) agree to keep the interior and exterior of the property free of debris. Guest(s) agree not to make vehicle repairs on the premises that will render the vehicle inoperable for a 24-hour period or cause oil or gasoline stain damage to the property. Guest(s) agree to use in a reasonable manner all electrical, plumbing, sanitary, heating, ventilating, air conditioning and/or heating systems. Guest(s) agree to not deliberately or negligently destroy, deface, damage, impair or remove any part of the premises or knowingly permit any person to do so. Guest(s) agree to leave the furniture in place and not move any furniture. If furniture is moved, the Guest(s) will be charged for costs charged to move it back to its original position. Smoke alarms are provided for Guest(s) safety. Please test each to insure each are working properly.
COMPLIANCE WITH LAWS, ORDINANCES AND HOA RULES AND REGULATIONS:
Guest(s) and their visitors must abide by all Federal, City, State laws and codes.
ILLEGAL DOWNLOADING: What does "DMCA" stand for? "DMCA" stands for Digital
Millennium Copyright Act. It is a federal law that seeks to balance the rights of owners and users of copyrighted digital material. These types of violations are included with other criminal behavior.
RECREATION VEHICLE RESTRICTION: Guest(s) agree that no recreational vehicles (ie.
RV’s, trailers, boats etc.) will be parked at the property at any time during Guest(s) occupancy.
BEING A GOOD NEIGHBOR: Guest(s) agree to respect the quiet enjoyment of the neighbors and
Abide by all Local & State laws, rules and noise ordinances. Guest will be responsible for any fines or fees imposed for their or their visitor’s behavior. If there are CC& R’s (Homeowner rules for the property) Guest(s) and their visitors agree to obey all rules and policies of the complex.
OCCUPANCY LIMITATION: Guest(s) agree that the number of registered occupants should not exceed the number designated in the online property description. If number of occupants exceeds this number, written approval must be submitted, and extra charge of one-hundred-dollars per day may be required. Exceeding the number of guest permitted my result in cancellation of the reservation and forfeiture of monies collected
PROPERTY BECOMES UNINHABITABLE: Guest(s) understand that the Agent has no control
over acts of nature, and/or hold-over guests. If said property cannot be rendered to the Guest(s) as agreed upon due to circumstances beyond the control of the Agent, monies will be refunded or the Guest(s) may agree to be placed in an available property with similar features.
SWIMMING POOLS-HOT TUBS: Guest(s) understands and agree if a swimming pool is on the
Property, the Guest(s) and their visitors assume any and all risks associated with the pool and neither the Agent nor the Owner imply or provide any guard or supervision of the use of the pool. If the property has an outdoor hot tub it is for ADULTS ONLY!
MAID SERVICE: Guest(s) are charged for a professional cleaning upon exit. Maid service is not provided during tenancy but referrals for cleaning vendors can be requested from Foothills Property Management. Payments arrangements are to be worked out between the cleaning vendor and the Guest.
SMOKING: All rentals are NON-SMOKING. If Guest(s) have smoked in the unit, they will be
charged a two-thousand-dollar penalty and will be liable for a full carpet, upholstery and wall cleaning and deodorizing. This restriction includes marijuana even if it is medically prescribed.
UTILITIES: Guests are expected to use utilities in a conservative, prescribed manner. Any miss-use may result in actions against the Guest.
COMPENSATION FOR TEMPORARY OUTAGES: Since this is out of our control, no compensation will be given for temporary outages of electricity, gas, water, Wi-fi cable or telephone services. Outages should be reported immediately and all efforts will be made to have them restored as soon as possible.