In the heart of Lourdes, beautiful studio 30 m2, fully furnished with all appliances, bathroom with bathtub. Very bright and quiet (double glazed). 5thfloor with lift, overlooking Pyrenees' mountains, castle and main square. Accomodations nearby.
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I honestly would not recommend staying at this apartment. I found it to be challenging to locate this apartment complex, since the address Chantal lists is not on the building itself (i.e. 11 Place Marcadal). Chantal never mentioned helpful tips (e.g. The apartment complex is cal…
Poor Anne! So much misery! Two months prior to her arrival Anne asked for tourist information she supposedly couldn’t have from the internet. I then diligently sent paper pamphlets to her USA address at my own expenses. She asked twice that I pick her up at the airport upon arrival but I was not able to do so. I made no mention to such a service offer in my listing! When Anne arrived to Lourdes, I talked to the taxi driver over the phone and gave him precise directions to my apartment. My husband also explained to Anne over the phone that the apartment is nestled between Mc Donald and the pharmacy and to push buzzer 18 when she gets there. Instead of talking about miracle to find the apartment, I would recommend that Anne simply reads the information provided to her! I was personally there to greet her on Dec. 27th at noon. Anne mentioned insufficient amount of toilet paper for a 3-night stay. A whole roll of toilet paper was available to her and a second one was brought to her on the day of her arrival. Anne could have more paper if she wanted to but she didn’t ask. Anne requested a power plug converter. The request was honored the same day as well. Regarding the spring, I didn't know it would be closed exceptionally for improvements. I diligently called the Tourism information desk but was not able to have the info. I am shocked to see Anne holding me responsible for something that is independent of my will! My apartment is a smoke free unit and no one on the same floor smokes! During her stay, at numerous occasions Anne asked that I serve as a translator because she does not speak French (i.e. pharmacist, taxi driver, Grotto information desk, post office, etc...) which I did with great pleasure. Anne asked that I go with her to the Post office to send a package to USA. She also asked me if I work on the day of her departure and at what time because she wanted me to drop her at the airport. Unfortunately I was not available to do so but I offered to call a taxi for her and I did. In reading through Airbnb messages exchanged since August 2014 (for a stay in Dec. 2014!) one can see the inconsistency of what Anne wrote and her final conclusion. Anne’s comments are malicious and dishonest! Persona non grata. Poor Anne! So much misery!
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