free expression is the right of each individual. I believe that the principle of airbnb should be understood by any user, before it uses airbnbs. as a private person I leave my flat for a certain amount of money and for a certain time to another person. In my apartment I always have 4 pairs of hand and 4 shower towels and 4 bed sheets ready. But I did not advertise myself as a hotel with laundry. if somebody rents the apartment for 7 days and has several guests to sleep in, but has not previously announced that he needs more than 4 pairs of towels and bed sheets, then i do not see this as my obligation to play laundry service. in this case, after 3 or 4 days of goodwill, I brought the new laundry from a distance of 40 km and made it available. but what surprised me the most is the fact that somebody, who pretends to be originally from this region and knows heidelberg and its old town in the best way, leases in my apartment in the lively old town of heidelberg and reports afterwards only negatives. a sad worldview. I'm glad that all the other judging tenants have a similar world view, as I have and i hope they spent a nice time in my apartment.