I would like to give my input from this review. Let me address every issue. First and foremost the,listing does state that the owners personal belonging are left in the home because the owner does occupy the home when its not rented.
The hot tub is not listed on the listing for use. If they wanted to use the hot tub, that was fine but as stated it was not listed to use.
The stove/burners and the microwave have never been an issue and we are not sure what was going on. Nothing is crossed wired. I wish they would have contacted us when this was happening so we could address at that time.
The food that is left in the house is the owners, it does state that in the manual and also states if used to please replace. We do not provide food.
The lighting in the house is on a heat sensor, so if the light is left on in the bathrooms for too long they will turn off and then once cooled they turn back one. Just turn the lights off when leaving a room and there will not be an issue. (states this in the manual on the kitchen counter)
The drawers are available for guests and on the manual for the home it states exactly which drawers in each room are available.
The listing states 2 car garage with one spot open. (again this is stated in the manual)
The air mattress was not at the home because the previous guests made us aware that there was a leak in the mattress and I forgot (mistake on my part) to bring the new one back. Once they made me aware of it being missing I had it to the house right away. The sheets for the mattress were not the green ones on the top shelf, with the bleach stains but the sheets were there and the manual states which sheets fit the air mattress.
Not sure what was described wrong on the guest closet, it is available for use.
Washer works fine, there is a note on the washer stating that if it stops to open the lid and close it again.
The packaged condoms were in the drawer next to the bed in a box which the TV remote was laying next to the box.
The master closet has a door on it that is kept shut, inside the closet on the shelf there was a few decor items one being the tiny bell, We are sorry that was offensive to these guests, but it was in the Master closet and it was turned around so the wording can not be seen.
Pornography left accessible.... it was on the very top of a TALL dresser (would have to have a stool or be reaching very hard to find) under the plant, why they were even looking there we have not clue. Once again we are sorry that was found and it has been removed.
Devices throughout the house (living room and by the doors) are for the house security alarm, which the alarm is not active. It does state we have surveillance cameras outside the home but nothing inside that is audio or video recording.
We are very sorry that Ariel and her guests were not satisfied with the home. We have taken their "complaints" into consideration. We were not notified by the guest of any of these issues they had except for the garage door opener and the air mattress which was taken care of as soon as I was notified. I do take pride in this home and make sure it is in the condition as to I would stay. I take every issue a guest brings to me and try to fix it to my best ability. I hope this gives some explanation.