ข้ามไปยังเนื้อหา
บันทึกที่พักนี้
คอนโดทั้งยูนิต
ผู้เข้าพัก 2 คนสตูดิโอ1 เตียงห้องน้ำ 1 ห้อง
ผู้เข้าพัก 2 คน
สตูดิโอ
1 เตียง
ห้องน้ำ 1 ห้อง
สะอาดเอี่ยมอ่อง
9 ผู้เข้าพักเมื่อเร็วๆ นี้บอกว่าที่พักนี้สะอาดเอี่ยมอ่อง

The studio is new, has fantastic pool and a very good location in Patong. Located only few meters from supermarkets, restaurants, banks, pharmacies ….

สิ่งอำนวยความสะดวก

ห้องครัว
ลิฟท์
WiFi
เตารีด

กฎของที่พัก

ไม่เหมาะสำหรับสัตว์เลี้ยง
ห้ามสูบบุหรี่ จัดปาร์ตี้ หรือจัดงาน
เช็คอินได้ตลอดเวลาหลัง 15:00 และเช็คเอาท์ภายใน 11:00

สถานะว่าง

15 รีวิว

ความถูกต้อง
การสื่อสาร
ความสะอาด
ตำแหน่งที่ตั้ง
เช็คอิน
ค่า
โพรไฟล์ผู้ใช้ Alexis
Alexis
พฤษภาคม 2018
Very nice place just like in the pictures. You will be charged electricity 5 bahts per kilowatt. I was charged for a towel that was stained $100 bahts which I totally understand. In total I paid $445 bahts at check out which is about $15 USD .They go over everything at check in …
โพรไฟล์ผู้ใช้ Jorge
Jorge
สิงหาคม 2018
Too many issues to make check in... have to make a call from airport from public telephone ( that’s means change money, coins etc) after get in property make another call to tell them I was there even when I was clear 1 week ago about my flight number, arrival time, etc... WiFi i…
โพรไฟล์ผู้ใช้ Yves
คำตอบจาก Yves:
We are saddened by the guest's conclusion of our property. Regarding the check in procedures, we are handling multiple check ins in a day and to ensure smooth and organised process, we do have a fix arrival procedures that we implement to all our guests. This has been an effective a process to facilitate guests' check in. We asked our guests to contact us upon arrival at the airport to make sure that they are on time as indicated on their flight information given as there are instances that flights might be delayed and we need to reschedule another staff to handle and proceed with the check in. We have taken note of these complaints about AC and wifi when the guests were in-house. And we did immediately send a staff to cater to all of the guest’s concerns. Thereafter we did not hear back and concluded that the issue has already been resolved. Our guests are encouraged to notify us immediately of any concerns regarding the property while they are occupying it. We have staff assigned to cater as promptly as possible to any help they need while staying with us until everything is settled for them. Regarding the electricity, we clearly stated on the advert that it's not included in the rental price. And to be fair and transparent with our guests, during check in our staff will always explain to our guests on how the electricity will be calculated and upon check out, our staff will inform the guests about their electric usage and the corresponding amount to be paid. Note that any guest can check and verify the consumption anytime during their stay as they have access to the electric meter room. Our transfer service rate always tries to match the estimate of what it would cost for our guest to take a taxi. Which they may validate through (Website hidden by Airbnb) also considering that airport taxies have a 100THB surcharge on top of the total amount from the meter. Our aim for this transfer service is not mainly to earn but to provide convenience for our guests as we know how public transportation can be a struggle here in Phuket. Nevertheless, we apologize again for all the inconvenience that it may caused to our guests. We take all feedback seriously and will use this to continue to better our services for all our guests and we hope this helps address the concerns posted in this review and we hope to see Jorge back in Phuket soon.
สิงหาคม 2018
โพรไฟล์ผู้ใช้ Ryan
Ryan
มิถุนายน 2018
Really nice place actually. Airy, bright, very private and fabulous swimming pool. Excellent value for the price and lovely big king size bed.I enjoyed my stay here very much.
โพรไฟล์ผู้ใช้ Justin
Justin
เมษายน 2018
I would recommend this place to anyone, the location was great if you have a scooter or if you like taking a taxi. It's not that far out of downtown shops or the beach if you like walking 2-3kms. Overall a pleasant experience, the pool is nice, there's a gym, and the moon or su…
โพรไฟล์ผู้ใช้ Itali
Itali
มีนาคม 2018
This place is amazing. Clean, modern, comfortable, tropical! It is a little farther away from the beach, but transport is very easy and isn’t much of a hassle. I would absolutely stay here again.
โพรไฟล์ผู้ใช้ Neochua
Neochua
มีนาคม 2018
Very good homestay, but the communication very bad, and we keep waiting for check in. When we check out, unreachable to the owner. Beware of the electricity, is extra charge, 5 days we used about 500 baht. This is out of expectation and no house keeping for us. But overall …
โพรไฟล์ผู้ใช้ Yves
คำตอบจาก Yves:
We are glad to hear that the guest enjoyed the majority of their experience in our property. Our guest's feedback are always appreciated and also taken into account. As we are a property management company and queries are handled according to urgency, take into consideration that we are managing multiple properties at a time, we try our best to respond to all queries and concerns in a timely manner. It is disclosed in Airbnb upon booking that it is not included in the rental price, A studio apartment is expected to consume average 50 bahts per day but can still go beyond that amount depending on how mindful the guests are with their air-conditioning use. We do inform our guests that only check out cleaning is included in their rental, and if they do need extra cleaning within the duration of their stay they are encouraged to inform us and we do provide extra cleaning service with an associated charge. We take all feedback seriously and will use this to continue to better our services for all our guests.
มีนาคม 2018
โพรไฟล์ผู้ใช้ Eila
Eila
กุมภาพันธ์ 2018
Our stay at the Emerald Studio was good. At first, I thought this will be an apartment, only later I did the research and found out that this is a hotel. The room is great, spacious, very modern and clean. Bathroom and kitchen were great too. Location is 50/50 - we liked that it…
โพรไฟล์ผู้ใช้ Yves
คำตอบจาก Yves:
We are glad to hear that the guest enjoyed the majority of their experience in our property. Our guest’s feedback are always appreciated and also taken into account. The location of each property is disclosed upon booking and most our properties are on higher terrain to provide our guests with magnificent views. As for the response turnaround time, We are a property management company and queries are handled according to urgency, take into consideration that we are managing multiple properties at a time, we try our best to respond to all queries and concerns in a timely manner. We also understand the possible need for motorbike/car rentals for our guests to get around Phuket. And though we do not directly provide this service, we do direct our guests to our trusted partner who can assist them with this need, given that the guest inquired to us about it. We take all feedback seriously and will use this to continue to better our services for all our guests.
กุมภาพันธ์ 2018

ให้เช่าที่พักโดย Yves

ภูเก็ต, ไทยเข้าร่วมตั้งแต่ ตุลาคม 2013
โพรไฟล์ผู้ใช้ Yves
2977 รีวิว
We have more than 17 years experience in tourism & hotel management in Europe and Thailand. Our success is due to their high knowledge of the business, strong organization skills & the knowledge of 5 languages.
ภาษา: English, Español, Français, Italiano
อัตราการตอบกลับ: 100%
เวลาตอบ: ภายใน 1 ชั่วโมง
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