1. First of all, the apartment is really full equipped with all necessary to guarantee a confortable stay: we welcomed you with a good bottle of wine, the kitchen is full of elements to cook, have coffee, teas, breakfast. We also offer olive oil, salt, sugar, coffee and tea un order to give to our hosts the basic elements to cook.
We offer 3 pieces of towels each person. The apartment is also accuratly decorated, so we don't think your comentary is reflecting the reality. Anyway, we accept your opinion and use it in order to improove
2. On the second hand, there is Heat water, and you already know it The problem was that you pressed the botton that desactives Heat water! When you told me It, I answer you inmediatly and professionally, and, after suggesting you to press again the botton and wait half hour, you could enjoy a great warm bath, cause Heat was perfectly working. I think your comentary is not correct and unright and you always should to say the truth, in order to give the oportunity to the host to really improove and to other persons to really know others experiences
3. The local touristic tax must be paid at your arrival, not through Airbnb. I have clarify explained it on my Airbnb Page description and when you reserved, you accepted It. I also have asked to Airbnb Costumer service and they told me that including this info in the descrption was accepted by Airbnb rules.
Also, I asked you to fill a form with your personal data in order to send the info to the authorities, according to the local ley, and you did not. I think this attitude was really not polite and not respectfull of all the attention I gave you in every moment.
Anyway, I receive you comentary as an oportunity to improove, thanks