I am very surprised to hear your response, as we have had nothing but GOOD REVIEWS, to date, and NOT A SINGLE PERSON has mentioned egress windows in the basement (which no house in Toronto, Canada has !!). Had you ASKED, I could have referred you to the local "Lady York" supermarket (Phone number hidden by Airbnb) Dufferin St - A 9 minute walk according to (Hidden by Airbnb) maps !!) and several wonderful Italian restaurants (Including Camarra's (Phone number hidden by Airbnb) Dufferin St) EXCELLENT deep-dish pizza, and Italian cuisine).
I can only assume that the fact this is your first Airbnb stay, and the fact that you are not familiar with how to use your mobile phone to search for local amenities, as well as unfamiliar with how to use the (Hidden by Airbnb) HOME device we installed for your use, means that you felt more isolated than you really should have.
I will apologize for my cohost not being more proactive in making sure that you were enjoying your stay, but because we heard nothing form you other than " The second sofa was not made up", we thought we would leave you alone, as it was obvious that you are not AWARE of how airbnb works, if you dont know to inform the HOST, that although your booking is for TWO adults who appear to be a COUPLE, you will need an EXTRA BED ??!!
Also, if there are a few extra electical cords that you dont like ( Being a BASEMENT, there are limited electrical outlets!), feel free to roll some up, or unplug the rest! Please remember that Airbnb provides access to peoples HOMES, and as such, the situation is NOT THE SAME as a downtown hotel, which at this time of year, would probably charge between (Phone number hidden by Airbnb) /night!
If you try using your phone, or (Hidden by Airbnb) HOME next time, you can time your departure exactly so that you can pick up a 3 minute bus ride ( that operates all night) to the Glencairn subway Station, and from there, you can get downtown in no more that 25 minutes!
I hope you remember some of these tips I have imparted, for your next Aribnb trip !
Thank you :)