Thanks so much for your feedback. Lets start off with the fact that there were 2 huge containers of coffee on the kitchen counter, so sorry you were not able to see them. The stair set has never been a problem in the past with hundreds of airbnb guests that have come through our home and I don't really know how to fix that for future guests, we wont be able to install new stairs. The smell you speak of is simply not true and its too bad you need to lie about something like that which hopefully doesn't affect our future bookings. The bedroom locks from the inside and there is a huge closet in the room with a lock on it if you needed to lock up your things, we made that very clear in our welcome letter, its shame you didn't read that over before complaining. I cleaned the bathroom myself and I know when you checked in it was clean. As you were sharing the bathroom with other guests in the house, I cannot take responsibility for their cleanliness, you knew when booking this room that it was a private room in a SHARED home with a SHARED bathroom. As far as the noises in the walls goes, you reached out to me to complain about that and I apologized for this and refunded your money back before you even left the house! You rented a home in the woods... there are animals in the woods. We called an exterminator and he has already come and serviced the entire home, which I shared with you a few days later in hopes you wouldn't leave an exaggerated negative review like you did. Best of luck to you moving forward in your future airbnb travels.