GREAT LOCATION, NICE APARTMENT...BUT LACK OF INFORMATION!
The apartement was big and comfy and the kid's room was full of funny toys which my daughter enjoyed very much, the area was central and just perfect to walk to the city center. Unfortunatelly, my arrival was very frustrating and risked to spoil the whole staying:
- The host sent me some details to find the keys the day before our arrival. Unfortunatelly, he sent me more important details (building and flat number) via email on the same day of our trip. As I had some problems with using my phone in a foreign country, I couldn't reach him by phone nor read the text message he sent me. Luckily, a taxidriver could reach the host by phone and get the informations. The host though I would call him, but I'd suggest, for next booking, to arrange everything earlier, in order to avoid communication problems. I was very frustrated non to have all the informations, especially because I was travelling with my toddlet daughter and got in Oulu at 8.30 pm.
- Linen service was included, but what puzzled me was that he wrote: "Clean bedsheets on children bed(there was 2 guests before you but still should be cleans)". If linen service is included, I expect the host to check after every guest leaves that sheets are there and clean... (Luckily, at the end I found clean linen, but "should be clean" is not enough)...
- on the bright side, during my stay, the host tried to regain my trust and was actually very heplfull: he even offered to do my laundry, as he very kindly did!
I had the feeling he is a very good person, but I must describe the lacking of information I had experience of. I hope that he will consider to fix that for the next booikngs.