We always welcome criticism from our clients as we are continuously trying to improve our hotel and quality of service.
We will definitely take your comments into account and address them accordingly.
This said, we did provide you with a mosquito net, so we are confused with this point. Also, our house cleaning is on a daily basis - if you leave your key at the reception.
With regard to our restaurant, it cannot be compared to the maquis on the street next door as we use only fresh, local and organic/bio ingredients. Our produce is all hand-selected and our proteins are of the highest quality. Our chefs and kitchen staff are well trained and paid a respectable salary, hence our prices reflect this, as well as compare to the other restaurants of our caliber here in Bassam.
Thank you again. We hope you enjoyed the rest of your trip here in Côte d'Ivoire.