What you say is not exactly correct, my phone records messages from 12.45 am to 2 am. I explained everything to my brother who tried to open the door with the keys and he was able to open it. You knew that I had to go to friends' house and that after 12 noon there are no buses. So I told your brother not to call me because I could not get at home. Host cannot available at all the hours, expecially in the night I'm sleeping.
At 7.30 pm, you had not yet arrived, you knew that I had to go to my friends home, while his brother was present with three ladies and I explained to them how the house worked. IN PARTICULAR I HAVE DELTHIVERED THEIR TWO BUNCHES OF KEYS AND I HAVE EXPLAINED AS THE OPENING DOOR OPENS, NOT ONLY, BUT I DONE TO THE BROTHER HOW TO OPEN THE DOOR OF THE APARTMENT WITH THE KEYS !!!! and he managed to open the door of the apartment with the keys. Just you had arrived, you were in a hurry to go out to go to the restaurant in Piazza San Lorenzo. The volume of my mobil was low, I was at friend's home and they sleep by night and at 2 am I was sleeping and I did not hear the phone ringing. 'The problem was that you are not able to open the apartment door with the keys'!
You had not a very good behavior and you made a loud noise, turned on all the lights, rang all the bells and gave a loud bang at the door of the apartment. Eventually an exasperated lady gave them the phone number of the emergency, the smith who had tried to call did not answer, the emergency is very expensive. I phoned the emergency service locksmith because Ricardo asked me for a total compensation and I also wanted to understand what had happened,
The lockman testified me and Airbnb that the lock had not problem but that one of the keys was worn out, probably due to the bad use you have made of it. I only repaid the intervention because I was not present at the time of your return, after all you have rented the whole apartment!
The blacksmith told me that he found the door closed with two sends, while I went out I had not closed the door with the key, if you turn the key to the left the door closes, does not open!