Thank you for the review, Tony. We hope you and your guests were able to locate the multiple pools and hot tubs in Lakeland Village. There is a pool and hot tub near the lodge, as well as a pool and hot tub overlooking the lake. The nice thing about having multiple on site is if one pool or hot tub is crowded, the other may have fewer people. We appreciate your feedback on the documents. For future guests: as stated on each home's listing page, you are required to sign an online rental agreement acknowledging the rental rules. The agreement can be seen in full on the listing page under House Rules. Regarding the payment outside of Airbnb, this was due to your group adding additional guests to your stay 2 days before your stay began. There is an extra guest fee at this home of $10 per guest/per night after 6 guests. For future guests: if you would like to add additional guests to your reservation after booking and pay through Airbnb, please just let us know. Thank you again for choosing to stay with us, Tony!