While we certainly appreciate your feedback, we feel that we should address some of your assessment as we feel that it is inaccurate. To begin, Victoria didn't mean to be curt or off-putting during your introduction, rather, she wanted to abbreviate the house tour since you mentioned your desire to get out and start drinking. In addition, the appearance of a third guest upon your arrival certainly made her apprehensive and uncomfortable due to a prior negative experience with another guest. You made no mention of your extra guest during the several messages before your arrival, and we felt that was a bit disrespectful since you just showed up and expected us to accommodate your party. Secondly, us keeping our door cracked had nothing to do with "spying" on you. Our cat hates our door closed at night and will scratch until we open it. We didn't want this to disturb you, thus the reason for the open door. Thirdly, we chained the front door because we heard you come home at 1:30 am and didn't realize you had gone out again. You could have simply knocked on the door or used the call box at the gate and we would have been able to let you in - one apology from us is sufficient. Finally, if you read our listing, mimosas are not served upon arrival- nor do we say this anywhere, we offer them at some point during the guests stay when we are all hereto chat and get to know each other. Victoria asked if you would be home when I got off work, and you said you would " already be wasted by then" and since you were gone most of your stay, we didn't have the opportunity to offer them. It is unfortunate that you felt uncomfortable, as we do our best to make our guests feel welcome, but we also expect our home and our house rules to be respected. We appreciate you booking with us and wish that it would have started out better.