Appalling review when a guest violates all rules and policies violating the beautiful home we provide and share with others. We have a Strict NO PET policy and Louie says he let a visitor come to the home with a dog. They even left a dog harness, dog leash and puppy pee & poop pads in our pantry, dog hair was everywhere and our new king mattress now has a large urine stain at the end of the mattress which was NOT there last week. The neighbor dogs that roam from time to time are BIG dogs and the dog poop left around our home was small as was the harness left at our home so does not jive with his accusations. He left dirty dishes in the sink, wet towels hanging everywhere, and nothing on the check out policy was followed. We have a brand new Jacuzzi that my husband and I drained, filled and ran last week, all ran perfectly so obviously was operator error.
When my cleaning crew arrived they noticed it was still on "Econo Mode" and was never switched to heating mode. We did have a huge storm in Temecula that weekend and found out a window sill near the tub had a leak and got a handyman out right away to fix it the minute we found out about it. I never received a phone call during the power outage that lasted only minutes as we were notified by the power company of the outage, so not sure what number Louie called. From time to time guests do leave doors open in front and out back and we can get a field mouse so we do place small sticky traps hidden around the home to insure if one is let in we can catch it, but have seen no evidence of one in months. A common hazard when the home is located on 5 acres. We have a Strict no pet policy for health / allergy reasons so for him to allow friends to bring their dogs and damage our beautiful home we so enjoy is a huge disappointment to say the least.