I'm sorry that I haven't met your expectations. I'm really not used to that and therefore, I had already refunded you.
I also regret not having been given the chance to solve the unexpected issues pointed out by you, namely the dog barking and the construction works next door (expected to finish on February 2018) which have been making a louder noise (expected to end this week).
The apartment is a self catered one and guests are e expected to take their own detergent, napkins, paper towels and dish washer soap, despite they are available sometimes (left unused by previous guests).
I don't understand your saying the photos are faked, most people say exactly the opposite, that the apartment is exactly as in the photos.
Also the location, despite the works on the street expected to finish before the end of 2017, is exactly the one shown in the map, 30 minutes walking from the river but very close to Clérigos, a much better place to get in the end of the day, with excellent restaurants and bars, most of them with small terraces.