Well - You are the first to complain after 3 years. ?!?
If something was not perfect why you did not tell me and make a not fair comment here. ?!?
There where plenty of other fresh clean towels in apartment. All towels are fresh cleaned. If a towel has spots just use the others and inform me. I showed you where they are. I also showed you the place where you find everything in the Box in the sleeping room.
Also of course toilet paper. I just said if you need special private paper you have to purchase it. It is stored in the box.
The glasses are NOT dirty. The Spots on the glass of from the lime in the water. It’s not dirty it’s lime spots on glass sometimes if not polished.
In the bathroom there are plenty of new and fresh Hotel Soaps, Body Lotion, shampoo etc. If you found a soap bar ?!? just throw it away and use the new fresh soap bars.
You left the trash in the apartment. It was smelly and dirty. I explained where the trash room is.
But I am happy that you liked the apartment. By the way - 2 light bulbs are not working any more and the must important. I allowed you to use the apartment the whole day and make late check out and the self check out.
My only request was to get in contact and inform me about everything.
You did NOT inform me when checking out as promised and did not inform me about the bulbs and „problems“ and you did not switch off the heating as requested.
So I had to go after the infos and solved the rest too day. So if you are complaining about lime spots on glasses, spots on towels, missing soap and paper (stored in box) etc. it’s not fair to complain. I was also not super satisfied with you but gave you a nice review. So lets stay fair and I wish you happy new year. Marc