Kyle, thank you for recognizing that we provided you with a clean space, and that we handled your time with us in a professional manner that is easy on our guests. But I am so disappointed and very disturbed by your comment that our neighborhood is not safe.
While you were here, you made no comments to us about your experience that would suggest you had any concerns at all. You don't describe any negative experience in your review, either. And I have to consider all the other positive truths that I know about this neighborhood. We've lived here for over two years and we have never felt unsafe. We know most of our neighbors, homeowners we've had over for dinner. We've lived in many parts of Brooklyn, and are proud to call East Flatbush our home because this community values what we value: Family, Hard Work, Art, and Faith. We also have to consider that we've had multiple guests, experienced travelers (including the family who stayed with us immediately before you) who specifically commented in their reviews that our neighborhood felt safe to them.
Because you have not bothered to discuss your concerns with us, or explain them in the review, I'm left with the conclusion that this isn't really about safety, but the discomfort of a young white man from the American South who spent three days in a neighborhood that is primarily West-Indian and African-American.
What's so unfortunate is that you have missed the opportunity that travel gives us all to open our eyes to a new reality about the world, a new truth that we miss in our otherwise isolated lives. You could have challenged your perceptions and seen our neighborhood for the diverse community that it is, that is beautifully representative of the global AirBnB community.
In the future, I strongly encourage you to read the listing carefully before you book. We include detailed information about our neighborhood, including demographics and the names of articles about the neighborhood (AirBnB won't let us include the link) that you could easily have accessed before you booked our place. This is the best way to make sure you find a listing that's going to provide you with a wonderful experience, which is all we ever want for our guests.