Mr. Roberto Pezzolla is the classic peasant enriched and even a liar.
With a single phrase has offended dozens of tourists who think differently from him and Airbnb.
I tell you the check-in:
appointment established at 07.30 the plane arrives early and Mr. Robert
think well to call at 5:45 a.m. the receptionist at check-in and asked to arrive immediately, my co-worker arrives at 6:30 a.m., an hour before, and the three "gentlemen", very irritated, instead to thank him pretend that bring their suitcases, as if He was a porter.
The elevator is a bit 'tight but it has always worked well, unfortunately, as described clearly in the website, arrives to the fourth floor, the apartment is on the upper floor.
Arrived at home their arrogant and stupid character came out even stronger, they complained about everything before you even see the apartment, one of them is
dived on the bed and closed in the room, Robert wanted to the air conditioning, which is not there, but this is clearly written in the site, to be noted that it was not necessary because the temperature at the time was 25 degrees. They complained
neighborhood sheer ignorance, is one of the most beautiful and rich history of the city.
Have complained about the lack of communication, another lie, only Airbnb know how many email I sent of welcome and information about places to visit, without receiving any reply.
Their departure the "gentlemen" have left the incredibly dirty: pieces of pizza on the floor, sticky cards candy in bed, overflowing trash bags on the floor, bed covers and bed linen with indelible stains.
The apartment is beautiful and comfortable, if it is true that in the two went to the hotel certainly is not because of the apartment. Tourists normally would never leave, even when they return home are happy for having chosen my apartment, many have returned several times, read the many and authentic reviews.
A question Mr. Robert, why you have not written nothing on the terrace and the panorama, maybe you have not noticed?