Fortunately from 1055 reviews 80% are 5 stars, 16% are 4 stars, 2% are 2 stars (one f them is yours) and the last 2% are 1 star. Obviously I cannot please the entire planet so I am positive that the reader will evaluate your words in the wholeness of my profile. My rules are VERY strict and I do NOT hide them at all on the contrary I make sure that everyone, including you, agrees to them, just like you did originally. On this note of rules, I told you I did not do overnight bookings so you booked two nights and the second morning you left cancelling the reservation asking for a refund, when you knew that I DO NOT GIVE REFUNDS so is this your anger talking? Please respect other's houses and DO NOT BOOK if you intend to do whatever you want, it does not work that way, what you read will remain being truth wether you like it or you don't. The only reason why I work in 27 countries office based in China for 23 years and being an amazing mom to my children is PRECISELY because I have rules in place that are RESPECTED!!!